Service Delivery
Trusted, Expert Support 24/7/365
Local Expertise. Rapid Response. Trusted Support 24/7/365.
When communication or life-safety systems go down, you need help now, not hours or days from now. As Rauland’s wholly owned distribution arm, Rauland Integrated Solutions (RIS) delivers the fastest, most reliable service in the industry, backed by factory-trained experts and local teams positioned within two hours of the customers we serve.
Your support path starts here. We’re here, and ready to help. If you’re experiencing an emergency or after-hours issue, our 24/7/365 on-call technicians and IT specialists are ready to respond.
If something isn’t right, we fix it urgently — not months later.
*For service escalation or issues with the above numbers, please call (407) 753-1563
Why Our Service Stands Apart
We provide continuous access to support - with 11 offices in four states our technicians are strategically located to reach customers quickly
Factory-Certified Technicians
Our teams are factory trained and certified. We know the products inside and out, and are deeply skilled in the systems we install and support
Installation Quality You Can Trust
Our engineers and technicians make sure every system functions as expected to meet the strict industry installation guidelines
Backed by Warranty
RIS offers a limited twelve (12)- month warranty on all equipment, materials, and labor
Design, Deployment, and Ongoing Support for Healthcare Environments
- Nurse Call Systems
- Overhead paging and automated code blue annunciation
- Real -Time Location Systems (RTLS）
- Digital Patient Room Signage
- Electronic Whiteboards in patient rooms
- Patient Elopement
- Intercom for patient areas (Cath lab, Radiology, OR Suite, etc)
End-to-End Services for Campus Communication and Safety Systems
- Telecentre (Intercom/Public Address）
- Classroom Instructional Audio
- Sound Systems – Local area sound streams for café, gymnasium, ball fields, etc.
- Theatrical Audio/Visual Systems
- Safety & Security Software
- Life-Safety Technologies
- School Communications & Safety Solutions
